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Oracle grabs Siebel in CRM swoop FilmLight shines on QuoteASP for management system Customer Relationship Management: the future Talisma launches new campaign system Talisma releases KnowledgeBase.net 5 NetSuite launches CRM+ BrowserMedia announces new web CMS maker Siebel and FAST sign long-term deal Orange France selects new CRM Earthlink gets CRM from SAP Gambling on CRM New financial advice CRM revealed Epiphany customer named Gartner CRM award finalist Macromedia standardises on Salesforce.com IBM joins With Clear Technologies to deliver CRM Design UK announces partnership with WebTrends Analysts award Parature CRM Microsoft pushes back CRM release date Bradley buys StayinFront mobile CRM Cerillion to Provide CRM for Gamtel Amdocs CRM adopted for full service system Customer systems maker finds its Tutopia Point and click interface added to SugarCRM Beagle puts Eloqua at top of class Cisco subsidiary gives RightNow CRM global green light Autobytel integrates customer software Good Technology gets high profile partners for wireless CRM New extension system for Microsoft CRM Charges lowered for desertion District council gets new CRM system RightNow powers Black and Decker CRM Amdocs extends relationship with T-Mobile Hitting the jackpot Identifying leaders Mobile contract update Siebel buys edocs Better prospects Well briefed Oracle moves in Hungarian relationships On the airwaves Municipal technology .net goes open Central elements Customer enlistment Pacific deal Slicker sales Must do better The personal touch Structural additions Insuring interactions Electronic personnel Code unlocked Tuning up customer service Wide distribution You’ve got lots of mail! Final piece of the puzzle Demanding CRM Phones on demand Diet RightNow Not sweet enough yet? Building sales Revving up CRM Customer knowledge Tartan revolt One horse race for Rhythmyx? Siebel get better at marketing German publisher buys in full service ECM ASG learns to listen Onyx on the acquisition trail Toshiba goes Hyper PeopleSoft to manage student liaisons Minister opens new CRM academy Lagan goes to the seaside Verity closes NativeMinds deal South West London put on Frontline Car rentals drive off with CRM system RightNow sails into Safe Harbor, and then heads for global waters Aspect links up with Siebel Profitising customer conversations The insider's guide to knowledge management ROI Stellent CM meets need for Bell Canada's call centres Building loyal customers with integrated e-commerce solution Autodesk builds strong customer relations through portal application Customer Applications  Members' Area Login Username Password Need a password? 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